SmithCFI Profile
SmithCFI Mission
Your success is our success. Our mission at SmithCFI is “To build customer loyalty everyday.” By providing expert advice, products and services that contribute to your business success, we believe we will earn your business, today and in the future.
SmithCFI Approach
Managers today understand the key role their physical workplace plays in supporting achievement of company objectives. In this context, your workspace goals may focus on cost control, improving internal communication, attracting and retaining employees, or improving process efficiency. SmithCFI is staffed with experts who assess your situation, listen to your needs, and apply knowledge, products and services to ensure achievement of your workspace goals.
Resources
SmithCFI trains all employees in every position. We believe this investment in human development improves not only job quality and efficiency, but the sense of self worth possessed by our employees. In turn, we expect consistent and sustainable service levels to our customers.
SmithCFI presently employs 68 people. In each department, our employees bring literally decades of experience to each and every customer order. SmithCFI continually invests in automation and information technology to improve operational efficiency and the quality of communication within the company and with our customers.
Steelcase, Inc. and Steelcase dealers around the country work together to share best practices. This helps us individually and collectively, meet the needs of our customers in the most innovative and reliable ways.
Professional Affiliations
Metropolitan Business Association
A History Of Success
SmithCFI has a 60-year tradition of providing exceptional service to customers in Oregon and around the country. We are the largest furniture dealer in Oregon. We have received Steelcase′s "Quality Achievement Award" recognizing outstanding achievement and the integration of quality management practices. We are also certified as a Minority Business Enterprise by the National Minority Supplier Development Council.